TS-Y90 Pro ENC TWS Wholesale Wireless Earbuds Manufacturer 4 Mic Bluetooth OEM Earphones Supplier

FAQ

Q1: What’s the difference between OEM and ODM for TWS earbuds?
ODM means you select from our existing product lines/molds and customize branding, packaging, and minor specs (color, logo, box design). OEM means you provide your own design or mold, and we manufacture to your specification. ODM has lower MOQ and faster turnaround (existing tooling); OEM requires mold development, which adds cost and 4–8 weeks lead time depending on complexity.

Q2: What is the minimum order quantity (MOQ) for TWS earbuds?
For ODM with standard packaging and logo customization, MOQ typically starts at 300–500 units. For custom packaging or minor spec changes (color, chip config), MOQ usually moves to 1,000–2,000 units. Full OEM with custom mold generally requires 3,000–5,000+ units to offset tooling costs.

Q3: Can you produce earbuds under our own brand with custom packaging?
Yes — this is standard white-label/private-label service. You provide your logo, brand colors, and packaging design (or we can help design it), and we handle production, printing, and assembly. Packaging proofing usually takes 1–2 rounds before mass production to confirm print quality and box structure.

Q4: What certifications come standard, and can you support additional markets?
Standard units ship with FCC, CE and RoHS certification. For buyers targeting the UK, Australia, or other regions, we can support UKCA, RCM, or UN38.3 (for battery air shipment) certification — this typically adds 3–6 weeks depending on the specific test requirements of that market.

Q5: What’s the typical production lead time and payment terms?
Standard lead time is 20–30 days after sample confirmation for orders under 5,000 units, extendable for custom mold or packaging. Common payment terms are 30% deposit before production, 70% balance before shipment (T/T), though this can vary by order size and buyer relationship.

Q6: Do you provide samples before placing a bulk order, and what does that cost?
Yes, we always recommend sample confirmation before mass production. Sample cost usually covers unit cost plus shipping (often refundable or deductible from the bulk order). Sample lead time is typically 5–10 days for existing models, longer if any spec customization is involved.

Q7: What quality control and warranty do you offer?
QC includes incoming material inspection (IQC), in-process checks (DUPRO), and final AQL-based inspection (commonly AQL 2.5) before shipment. Standard warranty is 12 months against manufacturing defects, with replacement or repair support — DOA (dead-on-arrival) units within the first 30 days are typically replaced free of charge.